Accessibility

We want everyone to be able to read this site, understand what we do, and reach us. That includes people using screen readers, keyboard navigation, magnification, or captions.

Last updated: November 12, 2026

What We Aim For

We use the Web Content Accessibility Guidelines (WCAG) 2.1 level AA as our reference standard. That is the benchmark most organizations work toward, and it is what we check new pages against.

Steps we have taken

• Headings are structured in order so screen readers can move through a page
• Navigation, links, buttons, and the estimate form can be operated with a keyboard, and a skip link jumps straight to the content
• Images carry text alternatives that describe what they show
• Text and background colors are chosen for readable contrast, including on buttons
• Text reflows and stays readable when you zoom or use a phone
• Form fields have visible labels, not just hint text inside the box

Known Limitations

Some parts of the site rely on third-party services, such as form handling and visit measurement, and we do not control their code. Documents or maps we link to may not be fully accessible. When we find a barrier, we fix it or provide another way to get the same information.

If something does not work for you

Tell us what happened and we will help right away and fix the page. It helps if you can include:

• The page address you were on
• What you were trying to do
• The device, browser, or assistive technology you were using

We aim to respond within three business days. If a page is blocking you, we will send you the same information by email in the meantime.

Getting Help Another Way

If a page does not work for you, send a short message through the contact form, or ask someone to send it for you. We will get in touch, answer your question, and give you any information you need from the site.

Photo Credits

The photos on this website come from Unsplash and are used for illustration. Below is a description of each photo and the photographer who took it.

• Unfinished basement with exposed floor joists, support posts and a wooden staircase
  Photo by Josh Lemmon on Unsplash
• Narrow basement corridor with painted concrete block walls and an exposed wooden ceiling
  Photo by Josh Lemmon on Unsplash
• Basement room with white painted foundation walls, a grey concrete floor and a small window
  Photo by Josh Lemmon on Unsplash
• Daylight falling through a basement window onto a bare concrete foundation wall
  Photo by Hannah Busing on Unsplash
• Peeling paint on a damp wall, a common sign of moisture moving through masonry
  Photo by Krakograff Textures on Unsplash
• Excavator digging beside a house, the kind of access needed for exterior foundation work
  Photo by Chelaxy Designs on Unsplash
• Raindrops beading on a black waterproof membrane over a wall frame
  Photo by PJ Wallace on Unsplash
• Vertical crack running down a painted wall
  Photo by Natalie Kinnear on Unsplash
• Cracked concrete wall with patched areas
  Photo by Marija Zaric on Unsplash
• Blue submersible electric pump with its power cord on a concrete floor
  Photo by Sincerely Media on Unsplash
• Pumps connected to a network of water pipes
  Photo by Jahhid Fitrah Alamsyah on Unsplash
• Mini excavator digging a drainage trench in a backyard
  Photo by Annie Spratt on Unsplash
• Blue drainage pipe laid on freshly dug soil
  Photo by Rose Galloway Green on Unsplash
• Rainwater pouring off the edge of a metal gutter
  Photo by Manoj Gopanapalli on Unsplash
• Basement workshop with a water heater, shelving and a concrete floor
  Photo by Alex Pavor on Unsplash
• Columbus, Ohio skyline seen across the Scioto River
  Photo by Jordan Griffith on Unsplash
• Bridge over the Scioto River with downtown Columbus, Ohio behind it
  Photo by Jordan Griffith on Unsplash
• Bridge and high-rise buildings in downtown Columbus, Ohio
  Photo by Oz Seyrek on Unsplash
• Downtown Columbus, Ohio towers under a blue sky
  Photo by Ellie Brown on Unsplash
• Aerial view of Columbus, Ohio with tree-lined residential streets
  Photo by Shep McAllister on Unsplash
• Aerial view of the Columbus, Ohio skyline and surrounding residential neighborhoods
  Photo by Alex Ruth on Unsplash
• Columbus, Ohio high-rise buildings beside the river
  Photo by Hans-Jürgen Weinhardt on Unsplash
• Rooftop view over city buildings in Columbus, Ohio
  Photo by Tim Trad on Unsplash
• Older brick house among green trees in Columbus, Ohio
  Photo by collin williams on Unsplash
• Brick and white-trimmed house in Columbus, Ohio under a blue sky
  Photo by collin williams on Unsplash
• One-way street sign in front of a historic brick house in Columbus, Ohio
  Photo by collin williams on Unsplash
• Brick building with pink flowers along its side in Columbus, Ohio
  Photo by collin williams on Unsplash
• Historic brick and wood-shingle houses on a tree-lined street in Columbus, Ohio
  Photo by collin williams on Unsplash
• Brick house with a roof gutter that carries rainwater away from the walls
  Photo by Azmar Aso on Unsplash
• Great blue heron on a wooden dock in Dublin, Ohio
  Photo by Tim Wilson on Unsplash
• View over Lancaster, Ohio from the hilltop
  Photo by Geoffrey Gu on Unsplash
• Aerial view of a suburban Ohio neighborhood with fall foliage
  Photo by Josh Lemmon on Unsplash
• Aerial view of an Ohio neighborhood with houses among dense trees
  Photo by Brevan Combs on Unsplash
• Aerial view of a suburban Ohio neighborhood with houses, trees and shops
  Photo by Brevan Combs on Unsplash
• Farm with a barn and silo in the Ohio countryside
  Photo by Leslie Saunders on Unsplash
• Dirt road through green fields toward a farm in rural Ohio
  Photo by Marvin Yoder on Unsplash
• Red barn under a cloudy sky on an Ohio farm
  Photo by Chris Chow on Unsplash

Questions about this page?

Accessibility feedback is welcome, and we act on it. Send us a message through the contact form and we will get back to you.